Here are the pricing guidelines I use for Initial on-site service if longer than an hour is required will quote. (includes travel within 25km from My Base in Celbridge Ireland ):
Virus and Spyware Removal
- Troubleshoot affected computer
- Complete Removal of Viruses, Spyware, Malware, etc.
- Repair related issues (boot problems, blue screens)
- Verify anti-virus software is installed and updated (install if nothing is already there)
- Install important updates
- Verify PC is in working order – and suggest additional repairs/upgrades and preventative maintenance
- €60/hr
Hardware Install
- Evaluate software system requirements and your PC specs
- Install hardware and updates to software if needed
- Create desktop shortcuts
- Software not included and must be provided by client
- €60/hr
Computer Hookup
- Setup one PC or Mac computer for your use (including monitor, keyboard, mouse and speakers)
- Verify you can access internet and setup one email account
- Install and configure one external device – printer/scanner/external hard drive (hardware not included)
- Install one software package (software not included in price)
- €60/hr
Computer Tune-Up (Computer running slow)
- Clean up temporary files including (internet and system temp files) using specialized software
- Verify anti-virus is installed and updated
- Disable unneeded/unwanted startup programs to speed up boot time
- Clean dust from inside PC
- Verify PC hardware is functioning correctly per your request
- €60/hr
Data Backup and Transfer
- Transfer all data from your old PC to your new PC (programs not included, must be installed and software discs provided by user). Includes documents, pictures, music, favorites/bookmarks, email)
- Backup data to external hard drive or DVD (up to 9GB on DVD, hard drive not included)
- Configure data backup schedule to external device (additional backup software may be extra)
- Optional – Off-Site Data Backup setup. Schedule your important files to be backed up online to our secure server. Setup fee and monthly fees extra.
- €60/hr
Email Setup
- Setup and configure one existing email account on a computer or mobile device
- User must have password available
- Working internet connection is required
- Troubleshoot existing email account
- Service includes setup and repair of email client if necessary
- €60/hr
Operating System Install (this is a tough one due to customer software, hourly would probably be better)
- Install one operating system on a working PC – client must supply disc and valid license key
- Install drivers
- Install critical updates
- Test
- €60/hr
Printer Setup
- Setup, configure and test local printer (client supplies printer and necessary cables)
- Help with any questions you have
- €60/hr
Printer Maintenance and Troubleshooting
- Troubleshoot printer problems (page feeds, ink lines, etc.) and clean if necessary
- Local, network or wireless printers
- Suggest parts or additional repairs if necessary
- €60/hr
Software Install
- Evaluate software system requirements and your PC specs
- Install updates to software if needed
- Create desktop shortcuts
- Software not included and must be provided by client
- €60/hr